Privacy Statement-Terms and Conditions

  • Introduction

    This policy outlines the obligations & requirements of the users, the website and website owners.

     

    Terms

    Changes to these terms

    Any changes we may make to these terms and conditions at any time will be posted on this page. Please check back frequently to see any updates or changes we have made.

     

    Our contract with you

    When you sign and submit an order for a product and/or services to us, this does not mean we have secured a place or accepted your order. Our acceptance of the order will take place when we issue you with a written confirmation email or when full payment is received at which point a contract will come into existence between you and us.

     

    Accuracy

    We make every effort to ensure that details about our products and services and any other information on our website are up to date. However, where information is incorrect or is subject to change, we reserve the right to withdraw or substitute the product or service and to cancel any outstanding orders or bookings with notice to you.

     

    Cancellations policy

    We understand that plans can change and we will always try to accommodate your request to amend or cancel your booking. Cancellation notices should be made in writing by post or email or by telephone to the contact details at +353-83-8230143 or info@ecamedicine.com. Their effective date of your cancellation notice will be the date that the notice is received by us.

    Delegate/guest places can be cancelled any time up to and including 30 days before the date of the conference or event or course and a full refund will be provided, less an administration fee of 6% of the registration fee. No refunds will be given for cancellations after that date. Substitutions can be made up to and including 7 days before the event by providing the details of the colleague who wishes to take your place, and this may, in our sole discretion, be subject to an administration fee of €50. In the unlikely event that an event has to be cancelled by us you will be offered a ticket to the rescheduled event or a full refund.

     

    Refunds

    Refunds will normally be credited to your credit/debit card account within 2 working weeks. Where this is not possible we will send you a bank transfer within 30 days.

     

    Payment

    We accept most major credit/debit cards for online orders. If your payment method selection is by credit card, you will be transferred to a 3rd party payment gateway where you will be asked to enter your card details and the name of the cardholder. ECAMS do not store or processed your payment. If you have not received a confirmation email, you should not assume that the order has been processed. We recommend that you do not send cash through the post.

     

    Pricing

    Registration prices shown in EUR. It is always possible that, despite our best efforts to ensure prices are up to date and correct, errors may occur and in this case you will be contacted with confirmation of the correct price before your order is completed.

     

    Postage and delivery

    Where ceritifcate postage is applicable, the price quoted includes the cost of postage to your address. We use standard second-class post in Ireland and standard anpost mail overseas. We do not send certificate by courier or other non-standard postal method. Any additional postal costs will be clearly specified via email before the product is posted.

     

    Personal information

    Whilst using our website or services, you may be required to provide personal information (name, address, email, account details, etc.). We will use this information to administer our website, applications, client databases and marketing material. We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the Ireland in the Data Protection Act 2018. For further information, please see our Privacy Statement at https://ecamedicine.com/page/19 .